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Conditions of Use

Emporium Vitreum Policies

Shipments are sent WEEKLY on Mondays. I must receive your order by 6pm on Friday to include it in that weeks shipping. Otherwise it wil be sent with the next weeks shipment. If your order is urgent - contact me and I will do what I can to get it to you sooner. 416-534-3913 Leave a message if I am not in.

Please understand that there is only one person working here. This is not a full time income - so I must have other jobs. I teach enameling at George Brown College, accept enamelling commissions, teach workshops in my own studio and have a part-time job. (I am also a musician!)  I will do my best to get your order out on the next Monday, but sometimes other commitments interfere.

We accept Credit Cards, PayPal, e-mail transfers and checks.

If you wish to use your Credit Card - choose PayPal. Credit Cards are processed through PayPal but you DO NOT NEED TO HAVE A PAYPAL ACCOUNT TO USE YOUR CREDIT CARD. Just enter your Credit Card and choose not to open a PayPal account.

If you would prefer to send an e-transfer or a cheque - choose "Check or Money Order" when you check out. Send e-transfers to  catherine ATemporiumvitreumDOTca and cheques to Unit 214, 1485 Dupont Street, Toronto ON M6P 3S2 Call if you have any questions 416-534-3913 Leave a message if I am not in.


All items that are out of stock will be so marked when you get to checkout or not be visible on the website - so you will always know what you can get.

If there is something that you want that you don't see - contact me! I will tell you when it will be in stock, or get it for you as soon as I can. Just contact me catherineATemporiumvitreum.ca or call 416-534-3913. Leave a message if I am not in.

I generally order at least QUARTERLY from Thompson.(January, March, June, September))


I offer free colour samples to orders over $150, but if you need a sample of a particular colour you can purchase it here. Please note that there is a limit of 5 samples per customer for orders under $150

You can also purchase a complete set of samples of every colour, but I need some advance notice. There are 169 colours - there are 2 tsps of each and the cost is around $175 depending on the exchange rate. I order this set specially from Thompson.

Please call with any questions or special requests - I will do my best to assist you!

Leave a message if I am not in

Please understand that supplying Canadian enamelists is not a fulll time job. It is barely a part time one, so I might not be able to respond immediately to your requests. I will do my absolute best, but I do have other work to do to keep the wolf from the door (-; I hope you will understand that I am doing my best to build this business to full-time, so that I can serve you better, but I am not there yet. Your support and orders are VERY IMPORTANT to me and I thank you with all of my heart. If you know of enamelists in Canada - please refer them to my service! If you have any complaints, please let me know, and I will do my best to address them


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